Comments for The EchoUser Experience http://blog.echouser.com A journey in UX research and design Thu, 11 Mar 2010 12:01:19 +0000 http://wordpress.org/?v=2.7.1 hourly 1 Comment on CommandLine UIs: Please don’t use error messages with the term “fatal” by Richard Miller http://blog.echouser.com/2010/03/commandline-uis-please-dont-use-error-messages-with-the-term-fatal/comment-page-1/#comment-611 Richard Miller Mon, 08 Mar 2010 20:24:03 +0000 http://blog.echouser.com/?p=439#comment-611 Formatting didn't seem to work... When you want to use this...... Use this... Kill ...................End (as in End Process, End Job) Abort ..................Stop or Cancel Fatal ..................or Fatal Error Catastrophic/Catastrophic Error, or just Error Hung ..................Not Responding OK (for a pop-up with no optiona) ....Close OK/Cancel ..................Choose a more specific word / Cancel Formatting didn’t seem to work…
When you want to use this…… Use this…
Kill ……………….End (as in End Process, End Job)
Abort ………………Stop or Cancel
Fatal ………………or Fatal Error Catastrophic/Catastrophic Error, or just Error
Hung ………………Not Responding
OK (for a pop-up with no optiona) ….Close
OK/Cancel ………………Choose a more specific word / Cancel

]]> Comment on CommandLine UIs: Please don’t use error messages with the term “fatal” by Richard Miller http://blog.echouser.com/2010/03/commandline-uis-please-dont-use-error-messages-with-the-term-fatal/comment-page-1/#comment-610 Richard Miller Mon, 08 Mar 2010 20:22:44 +0000 http://blog.echouser.com/?p=439#comment-610 Kill is not the only one. (although in Unix command line one would be hard pressed not to refer to "Kill" as kill. But besides that... Abort, Kill, Fatal, Hung... Not only are they at least mildely offensive to some, but when translated can cause additional mess. Cancel, Run, Stop, etc... are better choices. And while at it, don't give me an error in a dialog box and expect me to read it and click "Ok". That is, "Your entire bank account was just deleted" with a button "OK". I am NOT Ok with it. When you want to use Use Kill End (as in End Process, End Job) Abort Stop or Cancel Fatal or Fatal Error Catastrophic/Catastrophic Error, or just Error Hung Not Responding Restart Restart OK (for a pop-up with no optiona) Close OK/Cancel Choose a more specific word / Cancel Kill is not the only one. (although in Unix command line one would be hard pressed not to refer to “Kill” as kill. But besides that…

Abort, Kill, Fatal, Hung…
Not only are they at least mildely offensive to some, but when translated can cause additional mess.
Cancel, Run, Stop, etc… are better choices.
And while at it, don’t give me an error in a dialog box and expect me to read it and click “Ok”.
That is, “Your entire bank account was just deleted” with a button “OK”. I am NOT Ok with it.

When you want to use Use
Kill End (as in End Process, End Job)
Abort Stop or Cancel
Fatal or Fatal Error Catastrophic/Catastrophic Error, or just Error
Hung Not Responding
Restart Restart
OK (for a pop-up with no optiona) Close
OK/Cancel Choose a more specific word / Cancel

]]> Comment on Seams by experience innovation http://blog.echouser.com/2009/09/seams/comment-page-1/#comment-581 experience innovation Thu, 04 Mar 2010 19:09:50 +0000 http://blog.echouser.com/?p=241#comment-581 [...] He also works in a slightly different sphere of User Experience and User Interface over the ...The EchoUser Experience SeamsIt's been a while since I went through an experience where I didn't notice the seams. ... peters, [...] [...] He also works in a slightly different sphere of User Experience and User Interface over the …The EchoUser Experience SeamsIt’s been a while since I went through an experience where I didn’t notice the seams. … peters, [...]

]]> Comment on Rating experiences, iPhone-style by Shyam Kapur http://blog.echouser.com/2010/01/rating-experiences-iphone-style/comment-page-1/#comment-380 Shyam Kapur Sat, 16 Jan 2010 05:12:30 +0000 http://blog.echouser.com/?p=427#comment-380 Thanks, Felix, for your appreciation. It is the same concept at a high level. I have focused on building the core technology necessary to make sense of the experiential data which, as you know, is largely unstructured. I hope other services will help users to generate data that TipTop's technology can process and convert into actionable knowledge. Please write about us so that others will also check TipTop out. Such a big idea will only fully get solved if we all work together. I hope we will keep in touch. Thanks, Felix, for your appreciation. It is the same concept at a high level. I have focused on building the core technology necessary to make sense of the experiential data which, as you know, is largely unstructured. I hope other services will help users to generate data that TipTop’s technology can process and convert into actionable knowledge. Please write about us so that others will also check TipTop out. Such a big idea will only fully get solved if we all work together. I hope we will keep in touch.

]]> Comment on Rating experiences, iPhone-style by Felix http://blog.echouser.com/2010/01/rating-experiences-iphone-style/comment-page-1/#comment-379 Felix Sat, 16 Jan 2010 02:50:19 +0000 http://blog.echouser.com/?p=427#comment-379 Tip top looks neat, if a little different. Cool stuff. Tip top looks neat, if a little different. Cool stuff.

]]> Comment on Connective tissue & building teams by Felix http://blog.echouser.com/2009/09/connective-tissue-building-teams/comment-page-1/#comment-147 Felix Wed, 07 Oct 2009 05:04:12 +0000 http://blog.echouser.com/?p=300#comment-147 Definitely a good approach, pretty straightforward. And you're right that asking the right questions to help define the problem is absolutely key - but often, too, very difficult to do well! I've found that defining the problem is all very well, but that there are often (always) competing definitions to contend with and integrate. Which is why, as you point out, a good guide is the final, crucial step. Well put. Definitely a good approach, pretty straightforward. And you’re right that asking the right questions to help define the problem is absolutely key - but often, too, very difficult to do well! I’ve found that defining the problem is all very well, but that there are often (always) competing definitions to contend with and integrate. Which is why, as you point out, a good guide is the final, crucial step. Well put.

]]> Comment on Mobile social networking for the masses by Nitin http://blog.echouser.com/2009/09/mobile-social-networking-for-the-masses/comment-page-1/#comment-120 Nitin Fri, 25 Sep 2009 06:33:21 +0000 http://blog.echouser.com/?p=305#comment-120 I agree, behaviors would be different but i believe networking (i call non-essential communication as social networking) would still be a key component. The current social networking freaks have evolved over the last couple of years and that behavior will percolate in the mentioned user groups as well. What will be different is how they interact (given their novice rating and low capability products. Voice SMS indeed might be the way. How about a voice based whiteboard aka facebook lite! <a href="#comment-119" rel="nofollow">@Vijay </a> I agree, behaviors would be different but i believe networking (i call non-essential communication as social networking) would still be a key component. The current social networking freaks have evolved over the last couple of years and that behavior will percolate in the mentioned user groups as well. What will be different is how they interact (given their novice rating and low capability products. Voice SMS indeed might be the way. How about a voice based whiteboard aka facebook lite! @Vijay

]]> Comment on Mobile social networking for the masses by Vijay http://blog.echouser.com/2009/09/mobile-social-networking-for-the-masses/comment-page-1/#comment-119 Vijay Fri, 25 Sep 2009 06:06:32 +0000 http://blog.echouser.com/?p=305#comment-119 Behaviors for the user groups you refer to would be quite different when it comes to staying in touch with others. I suppose the question I am posing is whether they would be looking to "network". Maybe the simple answer lies in something like "Voice SMS" for them to communicate with each other? Behaviors for the user groups you refer to would be quite different when it comes to staying in touch with others. I suppose the question I am posing is whether they would be looking to “network”. Maybe the simple answer lies in something like “Voice SMS” for them to communicate with each other?

]]> Comment on Connective tissue & building teams by change management model http://blog.echouser.com/2009/09/connective-tissue-building-teams/comment-page-1/#comment-117 change management model Thu, 24 Sep 2009 00:07:50 +0000 http://blog.echouser.com/?p=300#comment-117 <strong>change management model...</strong> Have you read my change management model blog post? Usually applying those steps towards change are useful in any situation.... change management model…

Have you read my change management model blog post? Usually applying those steps towards change are useful in any situation….

]]> Comment on Building an effective mobile phone portfolio with UME by cliq http://blog.echouser.com/2009/09/building-an-effective-mobile-phone-portfolio-with-ume/comment-page-1/#comment-109 cliq Wed, 23 Sep 2009 11:56:40 +0000 http://blog.echouser.com/?p=245#comment-109 thanks for the interesting read, appreciated. thanks for the interesting read, appreciated.

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